What is Management Depth?
Management depth is the strength and capability of the leadership layer below the owner, the team that can run the business, serve […]
What is Key Person Risk?
Key person risk is the degree to which a business’s performance depends on one or two individuals, and the discount a buyer […]
What is Intangible Capital (the 4Cs)?
Intangible capital is the collective term for the four non-financial value drivers, human, structural, social, and customer capital, that determine how much […]
What is Human Capital?
Human capital is one of the four intangible capitals in the Value Acceleration framework, measuring the quality, depth, and independence of the […]
What is Growth Potential?
Growth potential is a buyer’s assessment of how credibly and sustainably a business can grow beyond its current performance, and it is […]
What is Enterprise Value?
Enterprise value is the total value of a business as a going concern, what a buyer pays for the entire operation, before […]
What is an EBITDA Multiple?
An EBITDA multiple is the number by which a buyer multiplies normalized EBITDA to arrive at enterprise value, the single most consequential […]
What is Customer Retention?
Customer retention is the rate at which a business keeps its existing customers over time, one of the clearest indicators of revenue […]
What is Customer Concentration Risk?
Customer concentration risk is when too much revenue depends on too few customers, a structural vulnerability that reduces enterprise value and affects […]
What is Customer Capital?
Customer capital is one of the four intangible capitals in the Value Acceleration framework, measuring the strength, diversity, and loyalty of customer […]
What is Competitive Differentiation?
Competitive differentiation is what makes a business the only logical choice for a specific type of customer, the combination of capabilities, positioning, […]
What is Business Valuation?
Business valuation is the process of determining what a business is worth, and for most incorporated Canadian owners, the answer is both […]